Reframax uses cookies to enhance your browsing experience, allowing us to customize pages according to your profile. These cookies automatically receive information, including your IP address, to optimize your visit to our site.

The Cookie Policy (“Policy”) of Reframax (“Reframax”) aims to explain what Cookies are (“Cookies”), as well as to demonstrate why they are used, how they are used and what types of Cookies are used. It also seeks to provide information on how the User (“User”) can control Cookies, to warn of any changes in use and to open a channel of communication with Reframax for any possible question. The information in this Policy refers to the Reframax website (“Site”):https://www.reframax.com.br/portal/.

 

What are Cookies?

Cookies are small text files that a website, when visited, downloads onto the device on which the User is active, be it a computer or a mobile device. When this action is taken, the Site automatically recognizes the device the next time it is accessed, improving the User’s performance and experience. This downloaded information can also be used by other sites that recognize the same Cookie. It is important to note that Cookies only store information related to preferences and access.

 

Why do we use cookies?

The Cookies used on the Site have various functions, as listed under “How we use cookies”. The usefulness of Cookies ranges from the technical and functional needs of the Site to the possibility for improving the User experience.

 

How do we use cookies?

Regarding the owners:

  • In-house: Cookies set by Reframax or by third parties on behalf of Reframax, and used by the Site.
  • Third-party: Cookies set by an external site, such as advertisers.

 

Lifespan:

  • Session Cookies: these Cookies expire as soon as the User closes the browser.
  • Permanent Cookies: these Cookies are stored on the device on which they were downloaded for a certain period of time or until the User deletes them.

 

Purpose:

  • Necessary: these Cookies enable basic browsing functions and access to the Site’s resources. Without this type of Cookie, the Reframax Site may perform poorly, not work properly or even cause security problems.
  • Performance: these Cookies collect information on how the User uses the site, and are extremely important for optimizing the functioning of the Site.
  • Functionality: Functionality Cookies memorize preferences and settings that the User made on the Site during their last visit. This means there is no need to select preferences every time you access the Site.
  • Advertising: these Cookies collect information to promote advertisements that are targeted to the User’s interests.
  • Analytical: these Cookies are used to help Reframax better understand how visitors interact with the Site, through indicators that help improve the Site’s performance.

 

How can you control Cookies?

Opt-in model: in this case, Cookies are used only after consent has been given by the User the first time they access the Site, or at any time in their browser settings.

 

How long do cookies last for?

Cookies from the Site last for 6 months.

 

Changes in the use of cookies

In order to be informed of any changes in the use of Cookies, the User must pay attention to the notices when visiting the Reframax Site.

 

How to get in contact?

If you have any questions, please contact Ms. Carina Bartholomeu at dpo@reframax.com.br